Frequently Asked Questions
Currently, access hours at Cypress Storage are from 7 AM to 7 PM, seven days a week. We are working toward offering 24/7 access to provide even greater convenience in the near future.
Security is a top priority. Cypress Storage features 24/7 surveillance cameras, a fully fenced and gated property, and secure units. These safety measures give you peace of mind that your belongings are well-protected around the clock.
For your convenience, we offer online bill pay, allowing you to manage payments easily from any device. The automated system ensures that you can stay up-to-date with your account from anywhere, at any time.
Yes, most of our storage units feature convenient drive-up access. This makes it easy for you to load and unload items directly from your vehicle, saving time and effort. We have one row of units (Building F- Back Side) that is not accessible by vehicle and can be walked or biked easily for smaller belongings and will be discounted compared to standard drive-up units.
Our move-in process is fully automated, allowing you to reserve and secure your unit online without the need for person-to-person interaction. Simply select your unit size, complete the rental agreement, and move in whenever it’s convenient during access hours.
Our facility is conveniently located near key landmarks in Lafayette, such as the Lafayette Science Museum, Cajun Dome, Vermilionville Historic Village, and the University of Louisiana Lafayette. This central location makes it easy for residents, students, and businesses to access our facility.
For questions or assistance, please call our dedicated support line at (337) 237-2217. Our call center team is available to help with inquiries, guide you through the rental process, or address any concerns about your storage needs.